We started in 1994 with one truck, one pump and a belief that most waterproofing companies were selling products instead of solving problems. Nine thousand eight hundred basements later, that is still the entire business model. You can read what that looks like on real houses , or check the code we build to at New York State building standards (opens in a new tab) .
Our founder spent six years working for a national waterproofing franchise before starting this company. What drove him out was watching crews install the same system in every house regardless of what the water was actually doing, because that was the product the company sold.
In Syracuse that approach fails constantly. The ground here changes within a mile: glacial lake clay on the Valley floor, drumlin hardpan on the Northside, raised street fill under the downtown grid, and pre-war rubble footings on the West Side. Each one moves water differently and needs a different answer.
So we built the company around diagnosis. Test pits, moisture mapping and a hose test come before any price. Sometimes that means we walk away from a $30,000 job because the real fix is a downspout extension, and we have never regretted one of those conversations.
Today we are twenty-eight people, six trucks and one excavator, all employees, working across Syracuse and the surrounding towns. We still answer the phone at 2am in March.
Nobody on our team earns commission on the size of a job. If a $300 grading correction fixes it, that is what goes on the proposal.
No subcontractors, no day labor. Every technician is a background-checked, IICRC-certified employee of ours.
Materials named by brand, scope drawn out, change-order policy stated up front. The number you sign is the number you pay.
Our lifetime guarantee transfers with the house. It is a promise we can only make because we build systems that keep working.
Choosing a basement waterproofing contractor comes down to 2 questions: is the water still gone in 10 years, and is the company that promised it still answering the phone at 2am in March. We have been answering since 1994. Syracuse homeowners pick us for 4 reasons, listed below.
32+ Years Under Syracuse Homes
Since 1994 we have waterproofed 9,800 properties across the city of Syracuse. We have already worked in whatever sits under your house, including glacial lake clay on the Valley floor, raised street fill downtown, and pre-war rubble footings on Tipperary Hill.
Lifetime Transferable Warranty
Every waterproofing system carries a lifetime warranty against water entry through the treated area, covering labor alongside materials. It transfers to the next owner, which turns it into a selling point rather than a filed receipt.
Diagnosis Before Proposal
Test pits, moisture mapping and a hose test come before any price gets quoted. We cancel proposals regularly once the real fix turns out to be a downspout extension. Selling work nobody needs is how a contractor runs out of referrals.
Certified, Employed Crews
No subcontractors and no day labor. Every technician is an IICRC-certified employee, background-checked, uniformed and trained on our own systems. The person who quoted the job stands on site while the crew builds it.
Request Your Free Basement Inspection Today
Water in the basement, a foundation crack you have been watching, or a crawl space nobody wants to open. Get a straight diagnosis from Basement Waterproofing Syracuse, with fast response, fixed pricing and workmanship guaranteed for life across the city of Syracuse.
