From First Call to Permanently Dry
Seven steps, each one written down before we start. You will know what is happening, who is doing it, what it costs and when it finishes, before a single tool comes off the truck. The first step decides everything else, because a sealing problem and a pressure problem get completely different scopes.
Our Basement Waterproofing Process
Step 1: Free On-Site Inspection & Diagnosis
We start with a full inspection of your basement, covering moisture mapping, a grading and downspout review, and a hose test that shows exactly where water enters. It takes 45 minutes and carries no obligation.
Step 2: Written Quote & Custom Solution Plan
From the findings we design a system for your foundation rather than a template. You receive a fixed price in writing, materials named by brand, and the change-order policy stated before you sign.
Step 3: Installation (Typically 2 to 4 Days)
Our own certified crew installs the system, with the person who quoted the job on site. Containment goes down first, spoil leaves by bucket rather than slurry, and the work area gets swept every evening.
Step 4: Final Walkthrough, Cleanup & Warranty
We flood-test the system in front of you, then hand over written moisture readings taken before and after. Your lifetime transferable warranty gets registered before the crew leaves the driveway.
Questions About How the Job Runs
About forty minutes. We walk the perimeter with a moisture meter, look at the cove joint, check every visible crack for width and offset, read the relative humidity, then go outside to look at grading, downspout discharge and where snow gets piled. You get told what we found while we are standing there, not a week later.
Nothing is quoted until the entry point is identified. A contractor who prices before diagnosing is guessing, and in this trade guessing is expensive.
For the inspection, yes, so we can show you what we found. For the installation, no. Most customers give us access and go to work. We text photographs at the end of each day so you can see the stone bed, the membrane and the backfill before the concrete goes over them.
Saw-cutting the slab is dusty, so we run containment sheeting and a HEPA vacuum on the saw. Spoil goes straight into buckets and out to the truck. The floor is swept and the containment comes down before we leave each evening.
Crack injection makes almost none. That is a half-day job with a drill and a resin gun, and the wall is paintable the same afternoon.
Winter is often the better time. Every part of an interior system is installed from inside the building, so frozen ground outside is irrelevant, and February bookings are easier to get than April ones. We have installed full perimeter systems in January with water actively coming in.
You call us and we come back at no charge. The warranty names the treated area, covers the labor and transfers to the next owner. Nothing in it depends on you maintaining anything, and there is no annual inspection fee to keep it alive.
Request Your Free Basement Inspection Today
Water in the basement, a foundation crack you have been watching, or a crawl space nobody wants to open. Get a straight diagnosis from Basement Waterproofing Syracuse, with fast response, fixed pricing and workmanship guaranteed for life across the city of Syracuse.